Terms of Service

Last updated: January 2025

1. Introduction

These Terms of Service ("Terms") govern your use of the Audyr service operated by Sam Gros ("we", "us", or "our"). By accessing or using our service, you agree to be bound by these Terms.

2. Service Description

Audyr is a user feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback. Our service includes feedback collection widgets, analytics dashboards, AI-powered insights, and related features.

3. Account Registration

To use certain features of our service, you may need to create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access
  • Accept responsibility for all activities under your account

4. User Obligations

When using our service, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit malicious code or interfere with the service
  • Attempt to gain unauthorized access to our systems
  • Use the service for any unlawful or harmful purpose
  • Collect data about other users without consent

5. Intellectual Property

The service, including its original content, features, and functionality, is owned by Sam Gros and is protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit through the service. By submitting content, you grant us a license to use, store, and process it solely to provide the service.

6. Payment Terms

Certain features of our service may require payment. Pricing, billing cycles, and payment terms will be communicated at the time of purchase. All fees are exclusive of applicable taxes unless otherwise stated.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Sam Gros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to the service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

8. Warranty Disclaimer

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free.

9. Termination

We may terminate or suspend your access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us. Upon termination, your right to use the service will immediately cease.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the service shall be subject to the exclusive jurisdiction of the competent courts in Germany.

11. Dispute Resolution

For consumers in the European Union: You may also use the Online Dispute Resolution (ODR) platform provided by the European Commission at ec.europa.eu/consumers/odr.

We are not obligated and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of the service after changes become effective constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us:

Sam Gros
Email: samgrs.create@gmail.com